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Sending Bulk Emails

While Magento can support the sending of an email to customers, Webscale STRATUS recommends that a third-party service be used for newsletters and marketing communication. Bulk mails may result in IP blacklisting by an ISP, which is outside the control or influence of Webscale. Intentional spam is a violation of our Acceptable Use Policy and will result in immediate termination of your account.

Transactional emails, such as invoices, shipping updates, etc. are not usually problematic since these do not require marketing permission from customers.

Once an IP is blacklisted by ISPs, it is very difficult to overcome the listing. IP blacklisting is outside of the control or influence of Webscale STRATUS.

Intentional spam is a violation of our Acceptable Use Policy and will result in immediate termination of your account.