15 Minute Support SLA
Pay Per Use Pricing
We're so confident we have the highest performance we guarantee we will run your store at least 2x faster than any other provider!
Okay, if a meteor strikes the earth, we might have some downtime. We stand behind our 100% uptime guarantee. Anything less and we pay you!
As, Magento® experts and co-founders of the Mage Security Counsel, we know how to keep your store safe against intrusions and hacks. With Amazon as our cloud provider, we also have the world’s most dedicated force on your side. PCI compliance? That’s covered as well.
With dedicated servers, planning for Black Friday or the release of a hot product, guessing about resources is never fun — or accurate. With our autoscaling architecture you can spend more time planning for shipping all those purchases. Leave the traffic to us!
Mojo Stratus™ is probably the simplest pricing you’ll ever see for a hosting provider. No gotchas, no extra costs. You won’t need your own AWS account, either. You pay for the number of sessions and conversions your site produces. No other hidden fees or long term contracts attached.
If you were designing support for Magento®-centric hosting, you’d probably go out and hire Magento®
(even ex-Magento® developers). You’d make sure customers could reach them 24x7x365 and you’d mandate
every support request be responded to
within 15 minutes. Not hours or days. You’d make sure they’re friendly and bend over backwards to
Guess what? We beat you to it. That’s exactly what our support is like. It’s responsive and it’s rapid. RapidResponse™. Get it?
Servicing happy customers around the globe!
Whether you’re a store owner or a developer, you will appreciate the unique engineering of Mojo Stratus™.
No one does autoscaling better than Amazon. We make it better for Magento®. Instead of auto-scaling everything, we just autoscale the pieces that need it. It’s so cool. And fast.
Our Layer 4-7 DDoS system oﬀers incredible protection against attacks. On top of that, we have engineered one of the most powerful Web Application Firewalls around. We love slapping down hackers..
Credit card theft by online hackers is all too common. They exploit holes, inject code — pretty nasty stuﬀ. Our experts lock down Magento® and our systems so that you can meet PCI compliance requirements. Customers can shop in conﬁdence. We also provide free SSL certiﬁcates for new stores.
Folks in our business will debate what server software is best. But as Magento®-speciﬁc hosting experts, we know what works. Our optimized stack includes CentOS, Nginx, PHP-FPM, Redis, Varnish, ElasticCache, Docker and Saltstack. May not mean much to you, but ask your developer. They'll know we mean serious business.
Powerful systems require powerful tools. We built our own. We monitor uptime and system health 24/7. We know what’s happening before you do, and, when necessary, we take corrective actions to keep your customers happily buying your products.
We love developers. Especially those that care about their clients. In return, we provide a proprietary control panel to manage users, databases, FTP, domains, SSL certiﬁcates and more. You can also run Magento® 2 CLI commands right from the panel, no SSH needed.
No more "growing into" a set hosting plan. Finally, you can remove the guesswork and only pay as you grow. Connect Google Analytics to see exactly what your last 12 months of bills would have been.
|Stratus Growth||Stratus Scale||Stratus Enterprise||Stratus Custom|
|API Rate Limit||2/s||25/s||35/s||50/s||75/s||100/s+|
|Support SLA||1 hr||15 min||15 min||15 min||15 min||15 min|
|Phone Support||No||10-6 M-F ET||10-6 M-F ET||10-6 M-F ET||10-6 M-F ET||24x7x365|
|Dedicated Account Manager||No||No||No||No||No||Yes|
|Sign Up||Sign Up||Sign Up||Sign Up||Sign Up||Call Us|
* Sessions billed using Google Analytics sessions.