Stratus does not have FTP enabled, so you’ll need to use SFTP instead. SFTP is more secure, and PCI Compliant.
SFTP uses the System/SSH Users found in your Stratus Panel, and you will need to use the same host and port shown in SSH Access.
You will need to denote SFTP protocol in your FTP Client; please check the documentation for your client for details on how to set that protocol.
To create a user you need to:
- Open the SSH section from the left-hand menu
- Create a user in the Users sub-area
- Whitelist your connecting IP or IPs for that user in the Whitelist subarea
- Connect using the SSH host and port information under SSH-> Info