1. Home
  2. Mojo Stratus
  3. Magento 2 email sender incorrect
  1. Home
  2. Magento 2 Guides
  3. Magento 2 email sender incorrect

Magento 2 email sender incorrect

If you are using Magento 2.2.4 or higher, either fresh or upgrade from 2.2.3, there is a bug that alters the email sender name.  It will change from your preset in the store configuration General->Store Email Address to the server usernames. Something like this:

2.2.3 – sales@example.com

2.2.4 – serverusername@myserver.magemojo.com or on Stratus this might be www-data@…mojostratus.io

A github issue is tracking this https://github.com/magento/magento2/issues/14952 .  We tested and confirmed the bug and a fix is to disable all the Amazon modules:

You can do this with the following commands:

Then re-deploy production mode for your Magento 2 store.

Updated on July 11, 2018

Was this article helpful?

Related Articles